Clear monthly reports on your reviews.
We track, respond to, and report on your online reviews so you can see exactly how your reputation is performing each month.
Your storefront
Built for appointment & service businesses that thrive on reputation
Reviews drive 80% of local buying decisions. Why is managing them still manual?
Employees forget to ask
Your team is busy serving customers. Asking for reviews in the chair feels awkward and gets skipped.
Customers leave happy but silent
90% of satisfied clients would happily leave a review if prompted via SMS at the right psychological moment.
Negative reviews sit unanswered
Unanswered complaints signal neglect to new prospective clients. Fast, thoughtful responses defuse tension.
No recurring feedback insights
Without sentiment tracking, business owners miss recurring patterns in staff performance or wait times.
Manual follow-ups waste hours
Copy-pasting messages, sending emails by hand, and monitoring Google profiles burns valuable owner time.
Inconsistent brand voice
Replies written on the fly from a phone often look hurried, robotic, or unprofessional.
A complete reputation system, fully managed.
Review Requests via SMS & Email
Dispatched automatically right after appointments finish. Gentle, branded, and zero manual work for your staff.
Trained in Your Brand Voice
Every new review gets a respectful, personalized reply drafted in your business voice, ready to auto-publish or approve.
Clear Monthly Executive Reports
Concise, digestible reports highlighting review volume, average score, response rate, and recurring customer sentiment.
Google Review Monitoring
We monitor your Google Business Profile continuously so you never miss negative feedback or praise.
Positive & Negative Trend Tracking
Categorize compliments and recurring operational friction points before they become expensive problems.
100% Genuine, Compliant Feedback
We never buy fake reviews or game systems. We help your satisfied customers actually tell their story.
Built around honest feedback from real customers
"Beachwood doubled our monthly Google reviews within 60 days without us having to badger our clients in the chair."
Marcus Vance
The Modern Fade Barbershop
AI responded · On brand"The monthly report is pure gold. It flagged that clients loved our new conditioning treatment and felt check-in was seamless."
Elena Rostova
Luxe Salon & Spa
AI responded · On brand"Complete peace of mind. Every single review gets handled, and our Google rank jumped into the top 3 locally."
David Choi
Precision Auto Detail
AI responded · On brandOur Strict Ethical Standard
Beachwood never buys reviews, fabricates customer accounts, or gates legitimate negative feedback. We build reliable, compliant automation that empowers your actual clients to share their honest experiences.
Ready to see your monthly review report?
Let us show you how Beachwood puts review collection, monitoring, and reporting on autopilot for your business.